Need weekend help? The SMARTDesk's got you covered

Starting September 21, the SMARTDesk will be open on Saturdays to accommodate more users needing assistance from our ITS technicians. The SMARTDesk's new Saturday hours will be from 10 a.m. to 6 p.m. Weekday hours will remain the same (see below for more details).

While you can come to the SMARTDesk with virtually any IT-related issue, the most common reasons to visit are:

  • Tagging and setting up your mobile device (e.g. iPhones and iPads) to access Weill Cornell services while you wait
  • Resolving issues with your laptop
  • Learning how to use ITS-provided software like Microsoft Office applications, library programs, and other services

The SMARTDesk is located in the Samuel J. Wood Library at 1300 York Avenue.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
M-F
9AM - 5PM
Make an appointment

575 Lexington Ave
3rd Floor
New York, NY
10022
Temporarily Closed