ITS is offering additional in-person help at the SMARTDesk in the Library for switching to Microsoft Intune on smartphones and tablets requiring access to institutional Wi-Fi and WCM apps. Conversion Days are Tuesdays and Wednesdays from 9:30 a.m. to 4:30 p.m. – no appointment needed.
Visit the SMARTDesk early to avoid security vulnerabilities and service disruptions when Ivanti MobileIron is retired on Dec. 31.
Before you visit the SMARTDesk
- Appointments may take 30-60 minutes, so please plan accordingly.
- Please ensure your device’s operating system is up to date to minimize the time needed to complete the installation:
- We recommend turning off Stolen Device protection on iPhones at least an hour before visiting the SMARTDesk.
Are you planning to get a new device by January 2027?
We recommend waiting to install Intune until after you have your new device.
Do you need to install Intune?
Intune is not a requirement unless you need to use WCMC Wi-Fi or certain clinical apps like Epic Haiku/Canto/Rover. Intune is software that allows secure access from your smart device.
Special installation events
Departments seeking to update devices for multiple employees at one location can elect to schedule an installation day at their location. To participate, please contact your ITS Department Liaison with your preferred date, time, location, and number of employees.
Other ways you can update your device
You can also update your device on your own at your convenience.
If you currently have the Ivanti Mobile@Work app installed on your device, follow these directions to switch to Intune:
If you have a new device or are a new employee, follow these directions:
Contact us
Submit a request for Intune help if you need assistance from ITS.