4/22-5/9: Network maintenance affecting all WCM sites

Incident

Description

ITS will be conducting maintenance on our network over the next several weeks to maintain security and upgrade infrastructure.  

Maintenance will take place at the following times: 

  • Tuesday, April 22 at 10 p.m. – Tuesday, April 22 at 1 a.m. 
  • Wednesday, April 23 from 6 p.m. – 12 midnight 
  • Friday, April 25 at 10 p.m. – Saturday, April 26 at 1 a.m. 
  • Thursday, May 9 at 10 p.m. – Friday, May 10 at 2 a.m. 
Last Updated: Tuesday, April 22, 2025 - 11:39am
Alert Start: 
Apr 14, 2025 (12:45pm)
Alert End: 
May 10, 2025 (10:46am)

How Will This Affect You?

  • This maintenance affects all WCM campus locations. You may experience brief disruptions in network services, like internet and phones. 

  • On April 23, you may experience connectivity issues with the WCMC-Guest, Apollo, SMARTDesk, and Eduroam networks at any WCM location for up to 15 minutes during the maintenance window.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment