For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
Quest Diagnostics results being returned to Epic are currently delayed.
The Service has been restored. Providers who are awaiting lab results from Quest Diagnostics will experience delays as queued results are processed in the order they are received. We estimate the backlog will be resolved by tomorrow.