Service Alert: Login Issues Affecting Multiple Applications (Currently only ADP)

Incident

Description

ITS is aware of login issues affecting multiple applications. Our teams are actively investigating the issue and working to restore normal service as quickly as possible

7/24/26 2:41pm Update - At this time the only affected application is ADP which handles ability to view and update your W-2 in the Weill Business Gateway. If you urgently need to know or modify your W2 information, please reach out to 212-746-4878 and choose option 2 for WBG support and the issue will be escalated to Payroll for assistance.

Last Updated: Friday, July 24, 2026 - 2:55pm
Alert Start: 
Jul 10, 2026 (9:36am)

How Will This Affect You?

At this time the only affected application is ADP which handles ability to view and update your W-2 in the Weill Business Gateway. If you urgently need to know or modify your W2 information, please reach out to 212-746-4878 and choose option 2 for WBG support and the issue will be escalated to Payroll for assistance.

You may experience issues signing in to one or more applications.

If you are impacted, please report the Application Name and Application URL to the ITS Service Desk to assist with the investigation.

Need Help?

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