Resolved: Surescripts prescription transmission delays.

Incident

Description

ITS is aware of External pharmacies experiencing delays receiving prescriptions from Surescripts. If unable to wait, prescription should be called to the pharmacy. The vendor is investigating the delay.

Last Updated: Tuesday, November 3, 2026 - 3:21pm
Alert Start: 
Nov 2, 2026 (12:00pm)
Alert End: 
Nov 2, 2026 (7:21pm)

How Will This Affect You?

You may experience delays when sending prescription to the pharmacies via Surescripts. 

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