Information Technologies & Services (ITS)
Security Announcement
ITS has been notified of a malicious email that users at Weill Cornell may have received in their inboxes. If you see this email in your inbox please delete it. Below is a description of the email:
Subject: myCertificates Access
Dear User,
Your access to the myCertificates is expiring soon due to inactivity. To continue to have access to this service, you must reactivate your account. For this purpose, click the web address below or copy and paste it into your web browser. You are being prompted to login twice. A successful login will activate your account and you will be redirected to your myCertificates page.
If you are not able to login, please contact for immediate assistance.
Sincerely,
What do you need to do?
· If you received this email, please do not respond with any personal information. Please delete the email.
· If you have already provided personal information, contact ITS immediately at 212-746-4878. We will work with you to ensure your account and computer were not compromised and take any necessary action to protect your information. You should also change your password at mypassword.med.cornell.edu (NOTE: ITS will never ask for your password or information to validate your account).
· As always, if you suspect you have received spam, please report it to ITS. You can view our 5 Tips to Avoid Internet Fraud to help you determine if a message you received is an official WCMC one.
Questions? Feedback?
Please contact the ITS Service Desk for assistance:
Email:
support@med.cornell.edu
Phone:
212-746-4878
Monday through Friday from 7 a.m. to 7 p.m.
In person:
SMARTDesk in the Library Commons at 1300 York Avenue
Monday through Friday from 9 a.m. to 6 p.m.
Saturdays from 10 a.m. to 6 p.m.
Sundays from 12 p.m. to 8 p.m.
Online:
myHelpdesk portal at myhelpdesk.med.cornell.edu
Thank you for your patience and cooperation,
Information Technologies & Services
Be in the loop! Notices about ITS maintenance are always available on our website. Visit weill.cornell.edu/its or subscribe to our System Status feed.