For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
ITS is aware of an issue some users are having with Citrix and Logging into Epic. In most cases a reboot will resolve the issue. If that does not resolve the issue, please reach out to the ITS Service Desk.
You will be able to login to Epic and Citrix.
