Resolved - Service Alert: Possible disruptions accessing Epic and associated applications like Mosaiq, Philips Cardivascular Interface

Incident

Description

ITS is aware that some NYP users are experiencing issues accessing Epic, Mosaiq, ISCV (Philips Cardiovascular Workspace) and other interfaces associated with Epic. As the source of the disruption is not known at this time, it is possible WCM users may be seeing some of the same issues. Further updates will be posted here.

12:14pm Update - List of interfaces with issues reported:

ISCV
Moasiq
Aria
Epic Interfaces
Radiation Oncology
Pcare
Acutec
Xper

ProVation MD

12:25pm Update - There is some indication that the affected applications and interfaces are returning to normal

2:18pm Update - While services appear to be back to normal, the issue has not yet been officially declared resolved.

3:40pm Update- The issue has been resolved

Last Updated: Saturday, September 19, 2026 - 1:50am
Alert Start: 
Sep 18, 2026 (11:40am)
Alert End: 
Sep 18, 2026 (3:40pm)

How Will This Affect You?

You may experience disruptions accessing Epic and/or associated interfaces.

Need Help?

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