Avaya Phone Guides

ITS has compiled several short guides to help you use your Avaya desk phone. You can download them and keep them at your desk for a handy reference guide.

• Avaya Quick Start Guide - This tri-fold brochure is a great reference tool to keep at your desk to remember the phone's most basic functions. (PDF)

• Voicemail Navigation Menu - This flowchart provides information on how to access various features in your mailbox. (PDF)

• ACD Phone Queue Cheat Sheet - A quick reference on how to access and check your queue. (PDF) 

• Emergency Dialing on Avaya Phones - Information on how to use your phone in an emergency. (PDF)