For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
In observance of Martin Luther King, Jr. Day, the ITS Service Desk will be closed on Monday, January 19. This includes phone support and in-person assistance at the SMARTDesk in the Library Commons.
What do you need to do?
Please note that if you experience a technical issue during the holiday, you can always submit a ticket via support@med.cornell.edu or myhelpdesk.med.cornell.edu, and one of our technicians will respond as soon as possible.
Thank you for your cooperation!