Audiovisual Support Services for Events
Audiovisual Support Services for Events
| Weekdays (8 am - 6 pm) for WCM Departments | Rate |
|---|---|
Pre-Production Planning Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $50 per event |
Setup Additional planning and setup charges may apply for technology services and will be based on technician support rate. | 30 minutes standard setup included at no additional charge |
| Technical Support | $105 per hour per technician |
| Off Hours & Weekends for WCM Departments | |
Pre-Production Planning Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $100 per event |
Setup Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $100 per event |
| Technical Support | $125 per hour per technician |
| All Hours for Non-WCM Customers | |
Pre-Production Planning Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $200 per event |
Setup Additional planning and setup charges may apply for technology services and will be based on technician support rate. | $100 per event |
| Technical Support | $175 per hour per technician |
| Technology Services, All Customers | |
| Event Guest Wi-Fi Service | $5 per attendee Minimum charge is 100 attendees in Uris, C200, A250, A950, or combined WGC ABC rooms; minimum is 20 attendees in all other spaces. Recurring internal events and Grand Rounds are $75 per event. |
| Point-to-Point Video Conferencing | Additional setup charges apply |
| Audio Conferencing | Additional setup charges apply |
| Other Technology Needs | Additional setup charges apply |
Branch Office Connection Services
Branch Office Connection Services
| Branch Office Connection Service | Rate |
|---|---|
| 10MB Connection | $18,500 per year |
| 100MB Connection | $30,750 per year |
| 1000MB Connection | $43,000 per year |
Cloud Services
Cloud Services
| Cloud Services | Rate |
|---|---|
| Cloud Self-Service Accounts | Cloud Provider usage cost, plus an ITS 5% service charge Note that self-service cloud accounts do not include technical support from ITS. Should you require assistance from ITS, we can do so at our hourly consultation rate. |
| Cloud Managed Hosting | Cloud Provider usage cost, plus an ITS 45% service charge |
| Cloud Engineering Consultation/Assistance | $150 per hour |
Data Core
Data Core
| Monthly Base Service (for Shared, On-Premise computing environment) | Rate |
|---|---|
| 1st User (PI or Instructor) | $275 |
| 2nd User | $210 |
| 3rd User | $150 |
| 4th User | $95 |
| 5th User | $40 |
| Additional or Classroom Users | $20 |
| Monthly Storage Storage rates will be directly billed to your Data Core project account | Rate |
| Primary and offsite replication, per 100 GB | $1.25 |
| Versioned backup, per 100 GB | $10.00 |
| Direct server-attached storage, per 100 GB | $9.17 |
| Optional Database | Rate |
| Setup fee | $500 |
| Monthly DB hosting rate per 2 CPU | $220 |
| For customized computing and storage needs, including Cloud hosting and GPU computation, to accommodate PHI, email the Data Core team directly at dcore-ticket@med.cornell.edu |
Data Storage
Data Storage
| Data Storage | Rate | Remote Mirror Option* |
|---|---|---|
Box Personal Cloud File Sharing (Not HIPAA/PCI Compliant) | FREE | |
| Research File Storage | $15 per year per 100GB | $15 per year per 100GB |
| General File Storage | $135 per year per 100GB | $150 per year per 100GB |
File Storage Data Protection Add-on (Backups) Data Protection is an add-on to the Research and General File Storage services; costs shown are in addition to the base price. | $120 per year per 100GB | |
Researcher Personal Storage (HIPAA/PCI Compliant) | 25GB free storage per person (with approval from PI) | |
| Direct Attached Block Storage for ITS-Hosted Server | $110 per year per 100GB | |
Remote Mirror Option (Legacy Service) Deprecated service only available for existing research file shares only | $15 per year per 100 GB | |
HPC Scratch Storage | $100/TB/year | |
HPC Mid-Tier Storage | $35/TB/yr |
Database Hosting
Database Hosting
| Database Hosting Service | Rate | Setup Fee |
|---|---|---|
Small Database MSSQL (Up to 1GB storage) | $2,500 per year | $150 per hour |
Medium Database MSSQL (Up to 3GB Storage) | $5,150 per year | $150 per hour |
Large Database Oracle, MSSQL (>10GB Storage) | Call; price varies with complexity and RAM/CPU requirements | $150 per hour |
| Additional Database Storage of up to 10GB | $1,000 per year | |
| Database Administrator Consultation/Assistance | $150 per hour |
Devices: Non-Standard
Devices: Non-Standard
| Device | Rate | New Connection, Reconnect, Relocation |
|---|---|---|
| Non-Standard Open Desktop/Laptop | $613 per year | $150 minimum ($100 per hour after first hour) |
| Non-Standard Locked Desktop/Laptop | $603 per year | $150 minimum ($100 per hour after first hour) |
| Non-Standard Printer | $237 per year | $150 minimum ($100 per hour after first hour) |
| Non-Standard Tablet (with Secure Wi-Fi) | $613 per year + consultation ($100 per hour) | $150 one-time fee |
ITS Security-Certified Instrument/IoT (Internet of Things) Devices Facility, medical, and security devices, environmental sensors, access panels, etc. | $239 per year + consultation ($100 per hour) | $150 minimum ($100 per hour after first hour) Initial security review and approval of model $135 per hour (only for the first device of that model type) |
| IoT Devices | $613 per year + consultation ($100 per hour) | $150 minimum ($100 per hour after first hour) |
| Legacy Operating System Devices (e.g. Windows 7) | $1,097 per year | $150 minimum ($100 per hour after first hour) |
Devices: Research Network
Devices: Research Network
| Evergreen Devices | Annual Hardware Rate | Annual Support Rate |
|---|---|---|
| Dell Latitude 7400 Series Dell Latitude 7430 (Purchased FY23) Dell Latitude 7440 (Purchased FY24) Lenovo ThinkPad X1 Carbon Gen 11, 14" 32GB RAM (Purchased FY23) Lenovo ThinkPad X1 Carbon Gen 11, 14" 16GB RAM (Purchased FY24) Lenovo ThinkPad X1 Carbon Gen 12, 14" 16GB RAM (Purchased FY25) Lenovo ThinkPad X1 Carbon Gen 12, 14" 32GB RAM (Purchased FY25) | $300 $360 $360 $504 $444 $468 $504 | |
| MacBook Air 13" M1 MacBook Air 13" M2 (Purchased FY23) | $384 $480 | $371 No Connection Fees |
| MacBook Pro 14" M1 MacBook Pro 14" M2 (Purchased FY23) MacBook Pro 14" M3 (Purchased FY24) | $684 $720 $720 | |
*The cost for a replacement charger will be charged to the department. | ||
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Devices | Rate | New Connection, Reconnect, Relocation |
| Desktop/Laptop | $371 per year | FREE |
| Printer | $160 per year | FREE |
ITS Security-Certified Research Instrument/IoT (Internet of Things) | $371 per year + consultation ($100 per hour) | FREE |
Devices: Standard
Devices: Standard
| Evergreen Devices | Annual Hardware Rate | Annual Support Rate |
|---|---|---|
| Dell Latitude 7400 Series Dell Latitude 7430 (Purchased FY23) Dell Latitude 7440 (Purchased FY24) Lenovo ThinkPad X1 Carbon Gen 11, 14" 32GB RAM (Purchased FY23) Lenovo ThinkPad X1 Carbon Gen 11, 14" 16GB RAM (Purchased FY24) Lenovo ThinkPad X1 Carbon Gen 12, 14" 16GB RAM (Purchased FY25) Lenovo ThinkPad X1 Carbon Gen 12, 14" 32GB RAM (Purchased FY25) | $300 $360 $360 $504 $444 $468 $504 | $443 (Locked Device) $546 (Open Device) $371 (Research Device) No Connection Fees |
| MacBook Air 13" M1 MacBook Air 13" M2 (Purchased FY23) MacBook Air 13" M3 (Purchased FY25) | $384 $480 $420 | $546 (Open Device) $371 (Research Device) No Connection Fees |
| MacBook Pro 14" M1 MacBook Pro 14" M2 (Purchased FY23) MacBook Pro 14" M3 (Purchased FY24) | $684 $720 $720 | $546 (Open Device) $371 (Research Device) No Connection Fees |
*The cost for a replacement charger will be charged to the department. | ||
Devices | Rate | New Connection, Reconnect, Relocation |
| Standard Locked Desktop/Laptop | $443 per year | $100 one-time fee New connect fees are waived for standard Dell models. |
| Standard Open Desktop/Laptop | $546 per year | $100 one-time fee New connect fees are waived for standard Dell models. |
| Standard Printer | $237 per year | $100 one-time fee |
| Standard Tablet (with Secure Wi-Fi) | $443 per year | $100 one-time fee |
| Standard Tablet (with Email Only) | FREE | FREE |
Managed Hosting
Managed Hosting
| Hosting Service | Rate | Setup Fee |
|---|---|---|
| Physical Servers | $4,700 per year *Cost of hosting only. Server Hardware additional. | $150 per hour |
| Virtual Server (XS), 1 CPU, 4GB RAM Maximum | $1,850 per year | $150 per hour |
| Virtual Server (S), 2 CPU, 8GB RAM Maximum | $3,700 per year | $150 per hour |
| Virtual Server (M), 4 CPU, 16GB RAM Maximum | $6,100 per year | $150 per hour |
| Virtual Server (L), 8 CPU, 32GB RAM Maximum | $8,500 per year | $150 per hour |
| Virtual Server (XL), 16 CPU, 64GB RAM Maximum | $15,500 per year | $150 per hour |
| Virtual Server (XXL), 32 CPU, 128GB RAM Maximum | $20,799 per year | $150 per hour |
| Server Backup Option | $120 per year per 100GB | |
| Blade Slot Fee | $1,000 per year | |
| Infrastructure Engineering Consultation/Assistance | $150 per hour |
Panopto Video Streaming
Panopto Video Streaming
| Service | Rate |
|---|---|
| Video streaming for student education | FREE |
| Video streaming for all other events | Call; price varies based on complexity and usage |
Phone & Conference Services
Phone & Conference Services
| Analog Fax | Rate | New Connect Fee |
|---|---|---|
Analog Fax Line Send and receive faxes | $565 per year | |
| eFax | ||
| Send (not receive) up to 100 pages per month electronically | FREE | |
| Send & receive faxes | $580 per year | |
| Phone Service | ||
| Desk Phone with Number | $504 per year | $50 one-time fee |
| Speaker-Only Conference Phone | $504 per year | $1,300 one-time fee |
| Microsoft Teams Voice | $420 per year | $50 one-time fee |
| Microsoft Teams Voice with Desk Phone (Bundle) | $480 per year | $50 one-time fee |
| Add-Ons | ||
| Desk Phone for Microsoft Teams Voice | $60 per year | $50 one-time fee |
| ACD Queue | $420 per year | $950 one-time fee |
| Expansion Module Upgrade | $100 one-time fee | |
Voice Menu Includes Auto-Attendant/IVR (i.e., "For appointment, press 1.") | $540 per year | |
| Virtual Phone Number | $120 per year | |
| Video Conferencing | ||
| Video Conference Device | $365 per year | $100 one-time fee |
| Zoom Conference Service | FREE |
Photography
Photography
| Photography | Rate |
|---|---|
Photo Retouching and Composite Layout Retouching, layout, text in composite/group photos and figures for publication | $80 per hour |
| Office, Lab, Event, Annual Report, Publication and Website Photos | $200 per hour |
| Patient Photography | $100 per hour + $5 each for photo print for court or chart |
| Studio Photos | Rate |
| Small Objects, Models, Needles, Brochures, Etc. | $100 per hour |
| Faculty or Staff Headshots | $100 per session |
| Resident Photos for Departmental Composites or Applications | $50 per shot |
Passport/Visa Includes six 2x2 photos | $15 per shot |
| Group Shots | Rate |
| Small Groups (Fewer Than 25 People) | $200 per shot |
| Large groups | $400 per shot |
Project Management
Project Management
| Project Management Services | Rate |
|---|---|
Project Discovery Includes up to 25 hours of research and analysis | FREE |
| Project Management Fee | $135 per hour |
Security Services
Security Services
| Security Services | Rate |
|---|---|
| Security, Change Monitoring & Alerting for Departmental Servers/Applications with Sensitive Data | $1,550 per year |
| ITS Security Risk Assessment | $1,050 per report |
| ITS Security Consultation, Assessment | $135 per hour |
| ITS Security Consultation with External Vendor | $250 per hour |
| Tap and Go User License | $50 per user, annually |
| Duo Token | $25, one-time fee |
Software Development Services
Software Development Services
| Application Development Services | Rate |
|---|---|
| Application Development Project Work | $120 per hour |
SharePoint Hosting: Basic Includes 5GB of storage, 2GB of OneDrive for Business storage, 2 hours of site design, 5 hours of Tier 2 phone/remote support, web training, and daily backups | $1,500 per year |
SharePoint Hosting: Advanced Includes customization greater than Basic | $120 per hour |
Software Licenses
Software Licenses
| Software | Rate |
|---|---|
| Desktop Backup & Security (CrashPlan) | $50 per year. Self-service for up to 4 devices per user; support and installation charged at consult rates |
| Microsoft Project Professional | $75 per year per license |
| Microsoft Project Premium | $123 per year per license |
| Microsoft Visio Professional | $38.05 per year per license |
| Remote Apps | $120 per year per license |
| Scientific Software | See rates on our Scientific Software page. |
Support Consultation
Support Consultation
| Consultation Service | Rate |
|---|---|
| Computer Services Consultation | $100 per hour |
New Office/Department, Large Office Move, or Similar Projects Please call 212-746-4848 and discuss with ITS Client Service BRM group, as special situation may apply to these project rates. | $150 per hour per tech (at hourly increments) + $150 per device connection fee |
Video Conference Rooms & Digital Signage
Video Conference Rooms & Digital Signage
| Conference Room Type | Rate |
|---|---|
Conference Room Type A Sophisticated conference room or lecture space with video conferencing, web conferencing, and AV integrated control system with 24/7 monitoring support | $8,000 per year |
Conference Room Type B Conference room with web conference capabilities and AV integrated control system with 24/7 monitoring support | $4,500 per year |
Conference Room Type D Conference room with presentation, web conference capabilities and 24/7 monitoring support | $3,000 per year |
Conference Room Type E Conference room or lecture space with video conferencing, web conferencing, and 24/7 monitoring support | $7,000 per year |
Auditorium Auditorium or lecture space with video conferencing, web conferencing, streaming, lecture recording, and AV integrated control system with 24/7 monitoring support | $20,000 per year |
Training Room Lecture space specifically designed to meet instructor and student needs. Usually consists of extra visual and audio aids to help participants. | $15,000 per year |
| Digital Signage AppSpace Display | $550 per year This service also requires a one-time connect cost of $125 and $400 for a physical player, plus the cost of the television display/installation (varies based on size) |
WCM Here Event Setup
WCM Here Event Setup
| WCM Here Service | Rate |
|---|---|
| Centralized ESO-Managed Conference Spaces |
|
| Private Departmental Conference Rooms | $1,000 per year Enable service in departmental conference rooms, unlimited usage |
Web & Design Services
Web & Design Services
| Web Hosting | Rate |
|---|---|
Research Lab Web Hosting Qualifying lab websites hosted via WCM Drupal for Labs. Up to 25,000 monthly pageviews, 5GB of storage, automated backups, and CMS access for site managers. | FREE |
Lite Includes static HTML site on legacy web server, or pages inclusive in weill.cornell.edu or weillcornell.org | FREE |
Small Web Hosting Includes Drupal hosting, up to 125,000 monthly pageviews, 20GB of storage, caching, automated backups, and CMS access for site manager. | $400 per year |
Medium Web Hosting Includes Drupal hosting, up to 125,000 monthly pageviews, 30GB of storage, caching, automated backups, and CMS access for site manager. | $1,250 per year |
Large Web Hosting Includes Drupal hosting, up to 250,000 monthly pageviews, 50GB of storage, caching, automated backups, and CMS access for site manager. | $5,000 per year |
Institutional domain name registration and management x.weill.cornell.edu or x.weillcornell.org | FREE |
Fully-qualified domain name registration and management x.com or y.org | $200 for 5-year registration |
| SSL Certificate | FREE |
| Web Maintenance | Rate |
| Web Support | $120 per hour |
| Web Project Services | Rate |
Web Project Work Includes design, production, or development work | $115 per hour |
Outsourced RFP Fee Includes RFP creation and team involvement over life or project; maximum of 50 hours of resource time | $5,250 one-time fee |
| Additional resource hours on RFP projects | $130 per hour |