Effective Monday, April 13, ITS has further reduced the hours of our SMARTDesk located in the Wood Library at 1300 York Avenue. The SMARTDesk will now be open Monday, Wednesday, and Friday, from 9 a.m. – 5 p.m. The SMARTDesk will not be staffed on Tuesday and Thursdays.
Please note that our SMARTDesk at 575 Lexington Avenue remains closed at this time.
NEW: Book your SMARTDesk visit in advance
To help WCM faculty, staff, and students leverage these reduced hours, we are offering online scheduling for the 1300 SMARTDesk. Now you can pre-select your visit time and provide details to expedite your visit.
While advance scheduling is not required to visit the SMARTDesk, it is recommended. You can book your SMARTDesk visit through this link.
Accessing the SMARTDesk at 1300
The main entrance to 1300 York remains closed. To access the SMARTDesk, please enter through NewYork-Presbyterian at 68th Street. You can view our directions on how to navigate from 68th Street to the library.
ITS will send out another message when both of our SMARTDesk locations return to their normal schedules.
Other ways to get help
The myHelpdesk website and phone line are still active. Please view the information below for details. You can also visit its.weill.cornell.edu/remoteif you have specific questions on tools needed to work remotely.