ITS Technology Procurement Guidelines

WCM/ITS Standards - Hardware is tested and approved by ITS, Epic compliant, along with a rate for service, different from non-standards rates: Click Rates. Non-standards are computers not listed on our WCM/ITS Standard page.

Standard Computer Types:

• Desktops
• Laptops
• Workstations

ITS Recommendations – ITS tested, approved and epic compliant, but no difference in rate for service OR no rate for service:

• Beaker devices
• Credit card devices
• Docking stations
• EKG Devices
• Headphones
• Label printers
• Mobile phones
• Monitors
• Printers
• Scanners
• Signature pads
• Spirometry Devices
• Tablets
• UPSs (Uninterrupted Power Supply) 
• Webcams

• Standard and ITS recommended hardware equipment purchase directly in WBG / SAP-Ariba
  • Purchase Orders are the preferred payment method.
  • Payment requisition and p-card method should be the exception or last resort because a vendor doesn’t take Purchase Orders. See P-Card or Account Payable Department for more details.
• ITS Approved vendors:
  • Apple
  • CDWG (Lenovo via CDWG) – Direct purchases through Lenovo not permitted.
  • Don’t see what you’re looking for, see non-standard section.
• Only authorized departmental purchasers can place orders in WBG/SAP/Ariba –
  • Not sure who, contact your Department Administrator or CAO
• Devices may be customized when ordering through Apple or CDWG

ITS Standard Devices (No Quote Required)

All ITS standard devices can be purchased in Ariba without a quote. Most of ITS recommended devices can be purchased without a quote. See Accessories section on the ITS Standard page for devices that require a quote.

• ITS supplies a good number of software applications for the WCM community. See our list below before purchasing software:
• WCM App Store for Windows
• WCM App Store for Mac
• Scientific Software Hub
• Cornell University Software Licensing at Ithaca

• Don’t see what you’re looking for, submit through the same Statement of Need process
• Important note:
  • Non-standard hardware policy does NOT apply to software

Quotes are required for non-standard hardware, excluding mobile phones.

Non-Standard Hardware

• Desktops, workstations and laptops not on the WCM/ITS Standard Page

What is a workstation?
A workstation is high performance computers designed for demanding tasks like 3D modeling, video editing, and engineering simulations. Usually requested by our WCM researchers.

     How to Request:

• Go to myhelpdesk.med.cornell.edu
• Type Statement of Need in search bar

Refer to the ITS Non-Standard Hardware Policy before submitting a request.

Once a Quote is approved through Statement of Need process:

• Orders are placed by your department’s authorized Ariba purchaser

Note: If you have questions contact your Department Administrator or CAO

• See how to place orders:
  
• Apple Quote – Click here
• CDWG Quote – Click here
• Dell Quote – Click here

Note:
Purchase Orders are the preferred payment method.
Payment requisition and p-card method should be the exception or last resort because a vendor doesn’t take Purchase Orders. See P-Card or Account Payable Department for more details.

If you require other technology services not available through ITS standard channels or need an IT professional service contract review, submit the below SoN Request:

• Go to myhelpdesk.med.cornell.edu and type Statement of Need in search bar

Preferred Providers

• Verizon
• AT&T

Only these two providers are approved.

Verizon & AT&T Mobile Account Services

• New phones or upgrades
• Hotspot (tethering)
• International plan activation
• New mobile accounts
• Line transfers
• Phone number porting/transferring

More information on Mobile Services click here.

Prohibited Payment Method

• The Device Payment Program is NOT permitted with Verizon or AT&T