For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
View our WCM/ITS standard devices to determine which ones meet your needs. We periodically update this list when new technology is introduced.
ITS recognizes that some users require non-standard devices to meet their research/business needs or to fit their budget, however we highly recommend users purchase a Standard device or an Evergreen device because of their security and proven compatibility with our services. Non-standard devices may not be imaged by ITS, tagging fees are higher, and support is limited.
Purchasing through ITS includes:
Please note that devices requiring access to our network must be tagged by ITS. Tagging a device includes the following services:
Contact the Service Desk or visit the SMARTDesk for questions about tagging a device.
Prices vary depending on the model(s) selected. Additionally, connecting to our network requires ITS to tag your device, which incurs a yearly fee. Visit our Rates page to view our current tagging prices under "Standard Devices."
Ariba access is required for purchasing.
