For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Alerts

Affected Service: Epic (EMR)
Maintenance Window: Dec 16, 2025 (9:03am) - Dec 16, 2025 (10:23am)
Last Updated: Tuesday, December 16, 2025 - 10:24am
Maintenance Window: Dec 10, 2025 (1:56pm) - Dec 10, 2025 (2:00pm)
Last Updated: Wednesday, December 10, 2025 - 3:00pm
Affected Service: Remote Access
Maintenance Window: Dec 3, 2025 (9:38am) - Dec 7, 2025 (10:00am)
Last Updated: Monday, December 8, 2025 - 10:20am
Affected Service: Epic (EMR)
Maintenance Window: Dec 2, 2025 (6:06pm) - Dec 2, 2025 (6:28pm)
Last Updated: Tuesday, December 2, 2025 - 6:29pm
Maintenance Window: Dec 1, 2025 (7:03am) - Dec 1, 2025 (12:38pm)
Last Updated: Monday, December 1, 2025 - 12:40pm
Maintenance Window: Nov 24, 2025 (4:10pm) - Nov 25, 2025 (2:49pm)
Last Updated: Tuesday, November 25, 2025 - 2:49pm
Affected Service: Phones
Maintenance Window: Nov 18, 2025 (10:21am) - Nov 18, 2025 (12:32pm)
Last Updated: Tuesday, November 18, 2025 - 12:32pm
Maintenance Window: Nov 18, 2025 (8:17am) - Nov 18, 2025 (10:21am)
Last Updated: Tuesday, November 18, 2025 - 10:21am
Maintenance Window: Nov 14, 2025 (9:02am) - Nov 14, 2025 (9:21am)
Last Updated: Friday, November 14, 2025 - 9:22am
Affected Service: Wired Connectivity
Maintenance Window: Nov 10, 2025 (10:51am) - Nov 10, 2025 (2:09pm)
Last Updated: Monday, November 10, 2025 - 2:13pm

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