For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Alerts

Affected Service: Internet2
Maintenance Window: Jan 27, 2026 (1:57am) - Jan 31, 2026 (10:06am)
Last Updated: Saturday, January 31, 2026 - 10:06am
Affected Service: Microsoft Applications
Maintenance Window: Jan 22, 2026 (4:08pm) - Jan 23, 2026 (12:46am)
Last Updated: Friday, January 23, 2026 - 12:49am
Affected Service: Wireless - WCMC
Maintenance Window: Jan 21, 2026 (7:03am) - Jan 21, 2026 (8:53am)
Last Updated: Monday, February 2, 2026 - 9:03am
Affected Service: Epic (EMR)
Maintenance Window: Jan 21, 2026 (2:21am) - Jan 21, 2026 (10:47am)
Last Updated: Monday, February 2, 2026 - 9:07am
Affected Service: Smartphones
Maintenance Window: Jan 14, 2026 (2:06pm) - Jan 15, 2026 (7:02am)
Last Updated: Thursday, January 15, 2026 - 7:05am
Affected Service: Epic (EMR), Remote Access
Maintenance Window: Jan 14, 2026 (10:08am) - Jan 15, 2026 (9:01am)
Last Updated: Thursday, January 15, 2026 - 9:10am
Affected Service: Zoom
Maintenance Window: Jan 5, 2026 (6:09pm) - Jan 12, 2026 (4:09am)
Last Updated: Monday, January 12, 2026 - 5:56am
Affected Service: Research Data Retention at WCM
Maintenance Window: Dec 31, 2025 (11:27am) - Jan 31, 2026 (8:30am)
Last Updated: Saturday, January 31, 2026 - 8:30am
Affected Service: Research Lab Websites
Maintenance Window: Dec 25, 2025 (11:35pm) - Dec 26, 2025 (12:05am)
Last Updated: Friday, December 26, 2025 - 12:13am
Affected Service: Epic (EMR)
Maintenance Window: Dec 16, 2025 (9:03am) - Dec 16, 2025 (10:23am)
Last Updated: Tuesday, December 16, 2025 - 10:24am

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