For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Alerts

Affected Service: Weill Business Gateway
Maintenance Window: Nov 13, 2025 (11:25am) - Nov 17, 2025 (9:27am)
Last Updated: Thursday, November 13, 2025 - 11:27am
Affected Service: Weill Business Gateway
Maintenance Window: Nov 10, 2025 (11:25am)
Last Updated: Friday, November 14, 2025 - 11:00am
Affected Service: Weill Business Gateway
Maintenance Window: Oct 26, 2025 (12:00am) - Oct 26, 2025 (1:00am)
Last Updated: Friday, October 24, 2025 - 4:25pm
Affected Service: Weill Business Gateway
Maintenance Window: Oct 19, 2025 (12:00am) - Oct 19, 2025 (1:00am)
Last Updated: Friday, October 17, 2025 - 4:58pm
Affected Service: Weill Business Gateway
Maintenance Window: Oct 8, 2025 (3:16pm) - Oct 11, 2025 (10:17pm)
Last Updated: Wednesday, October 8, 2025 - 3:18pm
Affected Service: Weill Business Gateway
Maintenance Window: Oct 5, 2025 (12:00am) - Oct 5, 2025 (1:15am)
Last Updated: Friday, October 3, 2025 - 4:16pm
Affected Service: Weill Business Gateway
Maintenance Window: Sep 21, 2025 (12:00am) - Sep 21, 2025 (1:00am)
Last Updated: Friday, September 19, 2025 - 4:30pm
Affected Service: Weill Business Gateway
Maintenance Window: Sep 7, 2025 (12:00am) - Sep 7, 2025 (1:00am)
Last Updated: Friday, September 5, 2025 - 5:16pm
Affected Service: Weill Business Gateway
Maintenance Window: Aug 24, 2025 (12:00am) - Aug 24, 2025 (1:00am)
Last Updated: Tuesday, August 19, 2025 - 4:38pm
Affected Service: Weill Business Gateway
Maintenance Window: Aug 17, 2025 (12:00am) - Aug 17, 2025 (1:00am)
Last Updated: Thursday, August 14, 2025 - 9:58am

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment