For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Alerts

Affected Service: Wireless
Maintenance Window: Dec 5, 2025 (2:32pm) - Dec 13, 2025 (9:33am)
Last Updated: Friday, December 5, 2025 - 2:33pm
Maintenance Window: Dec 5, 2025 (5:00pm) - Dec 8, 2025 (8:00am)
Last Updated: Friday, December 5, 2025 - 11:10pm
Affected Service: Remote Access
Maintenance Window: Dec 3, 2025 (9:38am) - Dec 7, 2025 (10:00am)
Last Updated: Monday, December 8, 2025 - 10:20am
Affected Service: Epic (EMR)
Maintenance Window: Dec 2, 2025 (6:06pm) - Dec 2, 2025 (6:28pm)
Last Updated: Tuesday, December 2, 2025 - 6:29pm
Affected Service: Clinical System Interfaces
Maintenance Window: Dec 1, 2025 (2:56pm) - Dec 12, 2025 (5:00pm)
Last Updated: Monday, December 1, 2025 - 3:10pm
Maintenance Window: Dec 1, 2025 (7:03am) - Dec 1, 2025 (12:38pm)
Last Updated: Monday, December 1, 2025 - 12:40pm
Affected Service: Weill Business Gateway
Maintenance Window: Nov 28, 2025 (2:00am) - Nov 29, 2025 (8:00pm)
Last Updated: Wednesday, November 26, 2025 - 3:59pm
Affected Service: Weill Business Gateway
Maintenance Window: Dec 6, 2025 (11:00pm) - Dec 7, 2025 (3:00am)
Last Updated: Tuesday, November 25, 2025 - 5:12pm
Affected Service: Weill Business Gateway
Maintenance Window: Nov 29, 2025 (11:00pm) - Nov 30, 2025 (12:00am)
Last Updated: Tuesday, November 25, 2025 - 5:05pm
Maintenance Window: Nov 24, 2025 (4:10pm) - Nov 25, 2025 (2:49pm)
Last Updated: Tuesday, November 25, 2025 - 2:49pm

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment