Change your mobile device’s passcode by May 15

On May 15, ITS will implement changes to our mobile device password policy to comply with new passcode standards from Apple and Android. These changes will require you to update the passcode on your tagged mobile device to a six-digit complex passcode, ensuring added security.

Do I need to change the passcode on my device?

Our website lists the ways you can verify whether or not you need to change the passcode. If you do, changing your passcode is very simple; view our online instructions if you need a little help.

What’s a six-digit complex passcode?

Your passcode needs to be six digits that:

• Are not ascending or descending for three consecutive digits (e.g., 123456 or 654321), and;
• Do not have more than two repeated consecutive digits (e.g., 143333)

What happens if I do not change my passcode or confirm that I have MobileIron by May 15?

You will be unable to access data on your device until you change your passcode. Devices not in compliance will be quarantined, meaning you will be unable to access WCM resources, including campus Wi-Fi, work email configurations, and apps like Epic and Box. If your device is not tagged and you would like to access WCM resources, visit the SMARTDesk for assistance (more details here).

Other helpful links

• How to connect a new mobile device to MobileIron
• How to re-enroll your device in MobileIron
• What MobileIron error messages mean