image of cellular signals

Optimizing your cell signal while you’re on campus

You may have noticed that there are areas on the WCM campus where your cell phone signal weakens, like the lower levels of the Belfer Research Building. While ITS does not offer a supported service that enhances cellular signal, there is a system in place called Distributed Antenna Systems (DAS) that helps boost cellular signals throughout campus for customers with Verizon.

Even with the help of DAS, however, you might still encounter cellular “dead zones.” Additionally, if you use AT...

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high risk data

Updating your personal information in the High Risk Data Attestation

On Tuesday, August 26 at 7pm ITS will be implementing a new feature in the High Risk Data Attestation that gives you increased visibility into where your personal information is coming from, and a better understanding of how to update it.  

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Windows image

8/26: New place to view your vital system information – Windows computers

ITS is deploying a new tool to Windows users at WCM that makes it easier to view vital system information at a glance.

Windows users: Starting at 10:00 PM on August 26, you will see Host Name, Serial Number, and OS information displayed in the bottom-right corner of your screen. This information will appear on a static basis and is intended to help streamline support and troubleshooting.

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