For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357
PMO training

New project management courses open starting Fall 2026

Learn project management fundamentals directly from our experts! ITS is continuing its popular Project Management Training and has just released four more sessions from Fall 2026 to Summer 2027...

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remote access

5/29: Changes to VPN access process

On Friday, May 29, the process for accessing Cisco Secure Client VPN services will change. Staff will be asked to sign into the WCM Web Login page with their CWID and password in order to access VPN services.  

 

How is VPN access changing? 

Previously, users entered CWID, password, and a Duo push or PIN into a Cisco Secure Client window. As of May 29, after you open Cisco Secure Client and click Connect, you will be redirected to a WCM Web Login page to...

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Lasdon House Exterior

Starting May 18: Network upgrade at Lasdon House

ITS will be working on a network upgrade in Lasdon House that will improve wired and wireless services on floors 6-15. Work will be done in phases starting Monday, May 18 and continue until early July

While we will do our best to mitigate any disruptions in wired and wireless internet/phone service, note that there will be some days where service will be temporarily down. Please plan accordingly. 

Phase 1 (May)

ITS will be working with a vendor onsite...

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