Service Enhancements | Page 6 | Information Technologies & Services

NYP desk phone replacement for 1300 York

October 27, 2023

NYP is in the process of replacing old Avaya desk phones (which start with 746-xxxx) with a new Cisco model to substitute an older phone system that will soon be retired. NYP staff are currently visiting all buildings throughout 1300 York Avenue to survey your network plugs in preparation for this change in equipment.

How will this affect you?

No phones are currently being switched. This is just a survey of how the...

Sept. 7: New look for Microsoft O365 login

August 29, 2023

On Thursday, Sept. 7, ITS will implement a new login page for all Microsoft Office 365 accounts. Starting on this date, your O365 login page will look like this:

...

Illustration showing a patient's records being accessed from multiple devices.

Upgrade coming to Epic

May 2, 2023

Epic will be moving to a new web-based platform this coming June 2023.

The new Epic web-based platform gives you access to the same Epic tools you've always used, but you will notice some changes in the system that you should be aware of before the platform is updated.

All providers and staff who interact with Epic will use their current user ID and password to log into Epic via the new Epic Hyperspace Production icon below when the...