Service Enhancements | Page 7 | Information Technologies & Services

Starting Dec. 4: NYP desk phone replacement for 1300 York Avenue

November 30, 2023

On Monday, Dec. 4, NYP will begin staging and deploying new Cisco model phones to replace old desk phones (which start with 746-xxxx). The new phones will be activated the following week, starting Dec. 11.

NYP staff will be visiting all buildings throughout 1300 York Avenue to provide the new equipment.

How will this affect you?

As NYP technicians deploy the new phones, there will be a brief interruption to your internet and...

Dec. 8-11: Annual WBG upgrade

November 27, 2023

The 2023 Weill Business Gateway Annual Upgrade will take place Dec. 8 – Dec. 11, 2023. WBG will be unavailable at the following times:

New York: Friday, Dec. 8 at 5:30 p.m. - Monday, Dec. 11 at 7 a.m. EST
Qatar: Saturday, Dec. 9 at 1:30 a.m. - Monday, Dec. 11 at 7 am AST

How will this affect you?

You will be unable to complete transactions in the following applications/modules during the upgrade...

NYP desk phone replacement for 1300 York

October 27, 2023

NYP is in the process of replacing old Avaya desk phones (which start with 746-xxxx) with a new Cisco model to substitute an older phone system that will soon be retired. NYP staff are currently visiting all buildings throughout 1300 York Avenue to survey your network plugs in preparation for this change in equipment.

How will this affect you?

No phones are currently being switched. This is just a survey of how the...