For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Introducing Data Migration service

ITS is pleased to introduce our new Data Migration service available to departments seeking assistance to transfer, archive, or retrieve data on many of our supported platforms. This is ideal for departments that store large amounts of data and may not have the time or technical expertise to transfer data quickly and securely to a more cost-effective platform. 

At this time, ITS can help departments migrate data with these use cases: 

 

How does the data migration process work?

Once you make a request for data migration services, ITS will consult with your department to plan the most suitable strategy in transferring your data and ensuring the migration meets compliance standards. 

ITS staff will also help: 

  • Ensure moderate and high-risk data (e.g., PHI) are moved securely
  • Optimize storage configurations to reduce costs
  • Monitor the entire migration process from start to end
  • Provide documentation on how to access data in its new location

  

How much do data migration services cost?

Costs vary depending on the type of data migration you’ve selected, as well as how much data you plan to transfer. Visit our Rates page under “Data Migration” for more details.

 

How do I request data migration help?

Submit a Data Migration Request on our myHelpdesk site to get the process started.

 

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment