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Optimizing your cell signal while you’re on campus

You may have noticed that there are areas on the WCM campus where your cell phone signal weakens, like the lower levels of the Belfer Research Building. While ITS does not offer a supported service that enhances cellular signal, there is a system in place called Distributed Antenna Systems (DAS) that helps boost cellular signals throughout campus for customers with Verizon.

Even with the help of DAS, however, you might still encounter cellular “dead zones.” Additionally, if you use AT&T, T-Mobile, or another alternative carrier, DAS won’t boost your signal.

I’m in a WCM-managed space, and my device isn’t getting a strong cell signal. What do I do? 

If you’re experiencing weak cellular service inside any of our facilities, you can take advantage of Wi-Fi calling to make or receive a phone call or send a text message using the Wi-Fi connection in the area.  

At what locations is DAS currently enabled?

    • 1300 York Avenue – (Main Campus)
    • 1305 York Avenue – (Weill Greenberg Center)
    • 1393 York Avenue – (Feil Family Student Residence)
    • 413 E 69th Street – (Belfer Research Building)
    • 445 E 69th Steet – (Olin Hall)
    • 420 E 70th Street – (Lasdon House)

Need Help?

myHelpdesk
(212) 746-4878
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WCM Library Commons
1300 York Ave
New York, NY
10065
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