For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Alerts

Affected Service: Weill Business Gateway
Maintenance Window: Aug 17, 2025 (12:00am) - Aug 17, 2025 (1:00am)
Last Updated: Thursday, August 14, 2025 - 9:58am
Affected Service: Weill Research Gateway
Maintenance Window: Aug 20, 2025 (3:00pm) - Aug 20, 2025 (11:00pm)
Last Updated: Wednesday, August 20, 2025 - 11:40pm
Affected Service: Enterprise Firewall
Maintenance Window: Aug 13, 2025 (5:39pm) - Aug 23, 2025 (9:40am)
Last Updated: Wednesday, August 13, 2025 - 5:40pm
Maintenance Window: Aug 16, 2025 (7:00am) - Aug 16, 2025 (12:00pm)
Last Updated: Friday, August 8, 2025 - 9:50am
Affected Service: Weill Business Gateway
Maintenance Window: Aug 10, 2025 (12:00am) - Aug 10, 2025 (4:00am)
Last Updated: Thursday, August 7, 2025 - 6:29pm
Affected Service: Weill Business Gateway
Maintenance Window: Aug 3, 2025 (12:00am) - Aug 3, 2025 (1:00am)
Last Updated: Thursday, July 31, 2025 - 9:33am
Affected Service: Weill Business Gateway
Maintenance Window: Jul 27, 2025 (12:00am) - Jul 27, 2025 (1:00am)
Last Updated: Friday, July 25, 2025 - 11:58am
Affected Service: Managed Hosting
Maintenance Window: Jul 19, 2025 (6:00am) - Jul 19, 2025 (12:00pm)
Last Updated: Friday, July 18, 2025 - 4:09pm
Affected Service: Weill Business Gateway
Maintenance Window: Jul 21, 2025 (12:00am) - Jul 21, 2025 (1:00am)
Last Updated: Friday, July 18, 2025 - 4:23pm
Affected Service: Weill Business Gateway
Maintenance Window: Jul 13, 2025 (12:00am) - Jul 13, 2025 (4:00am)
Last Updated: Thursday, July 10, 2025 - 12:50pm

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment