For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Alerts

Affected Service: Zoom
Maintenance Window: Apr 16, 2025 (3:39pm) - Apr 16, 2025 (5:00pm)
Last Updated: Wednesday, April 16, 2025 - 5:13pm
Affected Service: Student Information System
Maintenance Window: Apr 15, 2025 (3:10pm) - Apr 15, 2025 (3:40pm)
Last Updated: Tuesday, April 15, 2025 - 3:41pm
Affected Service: Device Encryption
Maintenance Window: Apr 15, 2025 (4:55pm) - Apr 15, 2025 (7:05pm)
Last Updated: Tuesday, April 15, 2025 - 7:05pm
Affected Service: Wireless - WCMC
Maintenance Window: Apr 14, 2025 (12:45pm) - May 10, 2025 (10:46am)
Last Updated: Friday, April 25, 2025 - 9:00am
Affected Service: Epic (EMR)
Maintenance Window: Apr 9, 2025 (9:46am) - Apr 9, 2025 (10:44am)
Last Updated: Wednesday, April 9, 2025 - 10:45am
Affected Service: Wired Connectivity
Maintenance Window: Apr 7, 2025 (8:10am) - Apr 7, 2025 (8:34am)
Last Updated: Monday, April 7, 2025 - 8:41am
Affected Service: Epic (EMR)
Maintenance Window: Apr 7, 2025 (3:23pm) - Apr 7, 2025 (9:28pm)
Last Updated: Monday, April 7, 2025 - 9:29pm
Affected Service: Microsoft Applications
Maintenance Window: Mar 21, 2025 (12:04pm) - Apr 23, 2025 (10:00am)
Last Updated: Wednesday, April 23, 2025 - 10:04am
Affected Service: Wireless - WCMC
Maintenance Window: Feb 18, 2025 (10:09am) - Mar 15, 2025 (8:12am)
Last Updated: Monday, April 28, 2025 - 1:46pm

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment