For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

News

Laptop with alert symbol superimposed

Security alert: Update devices to address zero-day vulnerability

A critical security vulnerability affecting multiple devices and operating systems can leave your ITS-managed devices open to exploitation. [...cont'd]

Update iOS devices to protect against security vulnerability

Due to a critical security vulnerability affecting iOS services, ITS is recommending all iPhone and iPad users update [...cont'd]

Update macOS devices to protect against security vulnerability

Due to a critical security vulnerability affecting macOS services, ITS will be sending a notification to all macOS [...cont'd]

myHelpdesk mobile

Introducing myHelpdesk Mobile

ITS is pleased to introduce 

[...cont'd]

Feb. 23 - 27: WCM Professional Development Week

Join Professional Development Week 2026! This isn't your typical professional development programming. This [...cont'd]

Related Service: Weill Business Gateway
Person on a laptop designing content with Canva website

2/10: Design made easy with Canva

Tech Tuesday 

Design made easy with Canva

Tuesday, Feb. 10

12 noon – [...cont'd]

MS Teams Voice screenshot

2/3: Making Virtual Calls with Microsoft Teams Voice

Tech Tuesday

[...cont'd]
TipUp - Name Pronunciation in Directory

TipUp: Add your name pronunciation in the WCM Directory

When someone looks up your name in the  [...cont'd]

Related Service: Web Directory
A lock icon on top of a cellphone and laptop

Take control of your data during Data Privacy Week

This week is Data Privacy Week, an international effort to spread awareness about online privacy. Your data is [...cont'd]

FI Month End Closing Schedule January 2026

All Grant JV's requiring upload or release by Accounting must be received by/submitted to General Accounting no later than 12 pm on  02/04/2026 [...cont'd]

Related Service: Weill Business Gateway

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment

IT Glossary

Type an acronym or term you would like a definition for.