News

Small robot sitting on a smartphone

Are you gullible or was that phishing scam… good?

Phishing scams used to be easier to detect. A few obvious misspellings, a suspicious link, and a shady sender address were clear warning [...cont'd]

image of shipping delivery text scams

There's an issue with your package

The issue is: there is no package. It’s a scam.

A package delivery scam usually starts with a text message that looks like it’s from UPS, [...cont'd]

Woman scanning a QR code on a poster with her phone.

Quash the quish: Avoiding QR code scams

As if finding parking in NYC isn’t infuriating enough, imagine getting scammed on top of it.

  [...cont'd]

scammer calling on caller ID

Fishy phone call? Just hang up

In late September, the New York Times ran an  [...cont'd]

A robot hand touching a laptop keyboard.

Real or AI? Test your skills for Cybersecurity Awareness Month

It’s that time of year again! October is National Cybersecurity Awareness Month (NCSAM), an annual collaborative [...cont'd]

Phishing email on smartphone

Changes to our online phishing test

ITS sends out regular phishing tests to help WCM faculty, staff, and students identify common online scams. Starting Monday, Sept. 29 [...cont'd]

A person at a laptop with email icons floating around them. The person's finger is hovering over the Delete button.

How to manage your junk email in Outlook

ITS recently made some updates to migrate our spam management service. As a reminder, here’s what you can do to ensure [...cont'd]

Email letter icon with evil emoji on top, indicating that it is malicious email.

New way to report phishing emails

You can now report suspicious emails to ITS by using the Report button in Outlook: [...cont'd]

Man being bombarded with mail spilling out of his computer screen.

8/26: Changes to Proofpoint spam management

In the next few weeks, ITS will be changing the way you manage spam. Effective August 26, spam [...cont'd]

Lock icon comprised of binary code.

7/16: New email encryption feature available in Outlook

Starting July 16, changes will be implemented in the way you can send [...cont'd]

Related Service: Encrypted Email

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment

IT Glossary

Type an acronym or term you would like a definition for.