For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

News

women's history month image

Honoring Women's History Month in ITS

ITS is celebrating Women's History Month once again this March by profiling some of the inspiring women who work in our department. Each week, we' [...cont'd]

Data on a mobile device

3/10: CTSC ARCH Workshop on MyCap

CTSC ARCH Workshop

MyCap: A Rapid Path to Participant [...cont'd]

data storage

Upcoming storage quotas for Box and OneDrive

Starting July 1, 2026, WCM is introducing a soft quota on the amount of free storage offered to students, faculty, and staff. This will allow ITS [...cont'd]

Sharing portion of the screen over Zoom

TipUp: View your Presenter Notes while sharing screen in Zoom

You have a PowerPoint slide deck to share with colleagues over Zoom and you’ve prepared [...cont'd]

Related Service: Zoom
Laptop with alert symbol superimposed

Security alert: Update devices to address zero-day vulnerability

A critical security vulnerability affecting multiple devices and operating systems can leave your ITS-managed devices open to exploitation. [...cont'd]

Update iOS devices to protect against security vulnerability

Due to a critical security vulnerability affecting iOS services, ITS is recommending all iPhone and iPad users update [...cont'd]

Update macOS devices to protect against security vulnerability

Due to a critical security vulnerability affecting macOS services, ITS will be sending a notification to all macOS [...cont'd]

myHelpdesk mobile

Introducing myHelpdesk Mobile

ITS is pleased to introduce 

[...cont'd]

Feb. 23 - 27: WCM Professional Development Week

Join Professional Development Week 2026! This isn't your typical professional development programming. This [...cont'd]

Related Service: Weill Business Gateway
Person on a laptop designing content with Canva website

2/10: Design made easy with Canva

Tech Tuesday 

Design made easy with Canva

Tuesday, Feb. 10

12 noon – [...cont'd]

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment

IT Glossary

Type an acronym or term you would like a definition for.