How do I enroll in Duo?
On your start date at Weill Cornell Medicine, you will receive an email from Duo with enrollment instructions. Click the link to continue and complete the enrollment. For a full overview of how to enroll in Duo see this KB article: Duo Enrollment Workflow.
You can utilize Duo on many devices, including:
How will my login experience change with Duo?
Your login experience will only change when you are accessing a Duo protected service in a way that it determines two-factor should be invoked, such as accessing myApps from another country.
You will continue to log into the service using a CWID and password, “something you know.” Duo then, based on a policy decision, asks for the second level of authentication by utilizing a code “something you have.” The code can be easily be accessed from a smartphone app, SMS, or voice call.
What is Two-Factor Authentication?
Two-Factor Authentication is a security best practice that requires more than one type of security method when logging in to an application. An authentication method can include something you know (a password or PIN), or something you have (a unique code).
Two-Factor Authentication adds an extra layer of protection that makes it more difficult for anyone to gain access to your accounts, even if your password has been compromised.
The Exit button doesn’t work. How do I log out of WRG?
You can log out of WRG by closing your browser window.
What if I’m the Principal Investigator on a project for which I’m submitting a Study Specific Report (SSR)?
Select your own name from the dropdown menu.
One of my submissions was returned to me requesting more information. Where do I respond?
Click the folder icon in the top left corner of the Action Item. Respond in the comments section of the form.
I see I have an Open Action Item. How do I view more details?
If a submission is returned to you, you will see an Open Action Item on first page after login. Click the folder icon to view that action item.
