For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357
September 19, 2016

On September 20, 2016, Apple will release a new version of macOS: Sierra. ITS has been testing this new version of macOS to ensure its compatibility with WCM Standard applications. Before upgrading your desktop or laptop operating system, please read our findings below:

Should I upgrade to the new macOS Sierra 10.12?

September 9, 2016

Earlier this week, Apple announced that the iPhone 7 and 7 Plus, and an updated operating system, iOS 10, will be released next week.  ITS has been rigorously testing this new version of iOS to ensure its compatibility with applications used at WCM. Before purchasing an iPhone 7 or upgrading your device’s operating system, please read our findings below.


Should I upgrade to the iPhone 7 or update my current device to iOS 10?

Yes, with the following exceptions:
 

September 8, 2016

In an effort to better secure its campus network environment, New York-Presbyterian is changing the way they connect to the Internet. From October 14 at 10 p.m. to October 15 at 4 a.m., NYP will separate its network infrastructure and internet connectivity from Weill Cornell Medicine.

How will this affect you?
If you have a WCM ITS-tagged machine and work in an NYP facility, you may be impacted in the following ways:

September 6, 2016

Join us for a great new schedule of demonstrations for faculty, staff, and students. Each week, our experts will showcase various software and tools, and answer your questions on how these resources can help you in your work at WCM.

 

August 26, 2016

Welcome to this edition of Inside ITS! Inside ITS keeps users informed about technology services available at Weill Cornell.

ITS welcomes new students and faculty to Weill Cornell Medicine

ITS would like to offer a warm welcome to all incoming students, faculty and staff! The Information Technologies & Services (ITS) department provides comprehensive IT infrastructure and services to support education, research, and clinical care, and ITS is pleased to provide you with technical support as you begin your education or career at Weill Cornell Medicine.

August 25, 2016

This is a reminder that all users who use myApps to access various WCM applications need to register with Duo by August 29 if you plan on logging into myApps from off campus. myApps provides access to numerous services, including, but not limited to:
 

August 24, 2016

Students can now pay their tuition balances online in the Student Information System, also known as learn.weill.cornell.edu. The new Student Billing Portal replaces the previous method of paying bills manually.
 
Additionally, you can:
 

August 10, 2016

What is i2b2?
Informatics for Integrating Biology and the Bedside (i2b2) enables faculty, staff, and students to query de-identified data from Weill Cornell Medicine’s Epic electronic health record (EHR) system to determine counts of patients meeting certain criteria.
 
What’s new in this release?

July 21, 2016

After taking a short break for the summer, Tech Tuesdays are back with a great lineup of demonstrations for the month of August! For the entire month, we’ll be focusing on Adobe applications and how you can use them for image compositions, illustrations, social media, and more.   

Upcoming schedule and topics

How do I request access to a department file share

To request access to a file share, authorized users can simply log onto myHelpdesk.med.cornell.edu, and click “Submit a Request.” Your request goes straight to the appropriate ITS group for fulfillment. 

*Please note: Only owners and administrators of a file share are authorized to submit a Request through myHelpdesk. If you need access to a file share, get in touch with your Department Administrator to verify who can submit a Request on your behalf.

How do we learn how to fill out a File Share Access Request? 

If you need additional support please contact ITS Training at its-training@med.cornell.edu.