For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
On Saturday, Dec. 19 at 6 p.m. – 9 p.m., ITS will continue its troubleshooting of our Cisco VPN firewalls to resolve an issue with the service.
While we do not expect any major disruptions in service, you may experience intermittent connectivity when attempting to connect to VPN while accessing these sites:
If you need to access the WCM network, please do so before this troubleshooting.