For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
ITS will be performing emergency maintenance on our Citrix system on Tuesday, Dec. 24 from 6 p.m. – 7 p.m.
You may experience a brief disruption in service for any application that uses myApps, including Epic, Weill Business Gateway, Weill Research Gateway, and others.
If you are attempting to access any myApps applications during the maintenance window, you may be disconnected from service. We recommend waiting a few minutes, and then reconnecting.