Scheduled Maintenance
Description
ITS will be conducting an upgrade of the Jenzabar Student Information System to assist Student Accounting with completing 1098-Ts more efficiently for students enrolled at WCM.
The upgrade will take place at the following times:
NYC:
- Friday, Jan. 3 at 5 p.m. – Saturday, Jan. 4 at 12 midnight EST
Qatar:
- Saturday, Jan. 4 at 1 a.m. – 8 a.m. AST
Last Updated:
Thursday, December 26, 2024 - 11:04am
Alert Start:
Jan 3, 2025 (5:00pm)
Alert End:
Jan 4, 2025 (12:00am)
How Will This Affect You?
You will experience intermittent connectivity to the following services during the upgrade:
- Jenzabar J1 client via Remote Desktop (New York and Qatar)
- PowerFAIDS client via Remote Desktop (New York only)
- LEARN web portal via https://learn.weill.cornell.edu/ICS/ (New York only)
- NetPartner – Student financial aid self-service portal
- Nelnet – Student account self-service portal
- Gallagher – Student health plan portal
- QLEARN web portal via https://qlearn.qatar-weill.cornell.edu/ICS/ (Qatar only)
Please plan accordingly and complete any critical transactions in Jenzabar prior to the upgrade.