For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357
Information Technologies & Services

2/1: SuccessFactors maintenance

Scheduled Maintenance
Affected Service:

Description

The SuccessFactors applications within the Weill Business Gateway (WBG) will be undergoing maintenance at the following times:

NYC:

  • Saturday, Feb. 1 from 11 p.m. – Sunday, Feb. 2 at 12 midnight EST

Qatar:

  • Sunday, Feb. 2 from 7 a.m. – 8 a.m. AST
Last Updated: Thursday, January 30, 2025 - 6:15pm
Alert Start: 
Feb 1, 2025 (11:00pm)
Alert End: 
Feb 2, 2025 (12:00am)

How Will This Affect You?

All SuccessFactors modules, including Employee Central, Learning, Recruiting, Onboarding, and Performance & Goals, will be unavailable.

Need Help?

myHelpdesk
Open a ticket
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment