For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
ITS will be conducting maintenance to improve our network at multiple WCM locations on Tuesday, Feb. 18, from 7 p.m. – 10 p.m.
During the maintenance window, the following locations may experience intermittent network connectivity (e.g. brief interruption to phones, wireless internet, Epic):
How will this affect you?
If you’re at one of the affected locations during these times, you may be unable to connect to the internet or use desk phones for a short period of time.
What do you need to do?
While this maintenance is taking place outside of regular business hours, please plan accordingly. If you experience network connectivity issues, please wait a few minutes and try connecting again.