For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
ITS will be conducting network maintenance in several WCM and NYP spaces on Sunday, Mar. 23, from 11 am – 5 pm. The following locations will be affected:
Buildings A, B (Floor 7), C (sub-basement), D, E, LC, F (Floors 9 & 13)
Stitch Medical Building – Floor 1
Hemsley Tower – Floors 3 & 6
S Building – Basement, Floors 1, 10 & 11
Starr Building – Floors 4-10
Whitney Building (S) – Floor 5
M Building – Floors 3, 4, 5, 7, 8
There will be brief network interruptions that include, but are not limited to, disruption to phone service, internet, email, network printing, and access to Epic. This is for both wired and wireless devices in your area.
If you continue to experience unexpected disruptions after the maintenance, please contact the ITS Service Desk for assistance.
