3/24: SASP Performance Degradation – Notifications Failing

Incident

Description

ITS is currently observing performance issues with the Study Activation Status Page (SASP).  These issues include intermittent failures to load SASP and notifications related to SASP completions, which have failed since Friday, March 21.  ITS is working toward a solution.

Last Updated: Monday, March 24, 2025 - 4:05pm
Alert Start: 
Mar 24, 2025 (4:01pm)
Alert End: 
Mar 25, 2025 (10:00am)

How Will This Affect You?

If SASP fails to load, please wait 15 minutes and then reload your web browser. Please contact wrg-support@med.cornell.edu if SASP fails to load after several attempts.

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