For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
ITS is currently observing performance issues with the Study Activation Status Page (SASP). These issues include intermittent failures to load SASP and notifications related to SASP completions, which have failed since Friday, March 21. ITS is working toward a solution.
If SASP fails to load, please wait 15 minutes and then reload your web browser. Please contact wrg-support@med.cornell.edu if SASP fails to load after several attempts.
