For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
On Friday, Feb 28th from 7 pm – 11 pm, ITS will be upgrading our Ivanti EPMM our Mobile Device Management System (MDM), formerly known as MobileIron.
During the maintenance window:
All other WCM services will be accessible to devices, such as Microsoft 365 apps, Wifi, and any apps already installed on the devices. Once the upgrade is complete, devices will start checking in again automatically.