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Resolved: myApps access issue affecting Apollo, WCMGuest and Eduroam

Incident

Description

Update: September 16, 1:36 pm

ITS will be conducting maintenance to resolve this issue taking place on Tuesday, Sept. 16 from 7 p.m. - 11 p.m. 

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ITS is aware of an issue affecting myApps access on Apollo and Eduroam and WCMGuest. ITS is working on it and you will be notified once the issue is resolved.

Last Updated: Wednesday, September 17, 2025 - 9:50am
Alert Start: 
Sep 15, 2025 (10:05pm)
Alert End: 
Sep 16, 2025 (11:00pm)

How Will This Affect You?

You will be able to access myApps (myapps.med.cornell.edu) from the Apollo, Eduroam and WCMGuest wireless networks. Normal Service has been restored.

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment