Resolved :Service Alert - TrustCommerce Integrated Payment Application errors

Incident

Description

Trust Commerce is experiencing an outage impacting credit card payments. We are working with the vendor to address this matter.

12:00pm update, TrustCommerce has posted an update on their website:

Update from TrustCommerce

1:45pm Update: TrustCommerce has implemented a mitigation, should errors persist, please restart affected credit card machines. Some machines may continue to experience error rates and TrustCommerce will provide an update by 12:00 PM PST.

Last Updated: Thursday, March 6, 2025 - 9:35am
Alert Start: 
Mar 5, 2025 (10:17am)
Alert End: 
Mar 6, 2025 (9:35am)

How Will This Affect You?

Service is restored for TrustCommerce Credit Payments services. If you are still having issues, please contact the Service Desk.

Need Help?

myHelpdesk
(212) 746-4878
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SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
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9AM - 5PM
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