For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
The Student Information System went down this morning. This impacted New York and Qatar internal users. The web portals were running. It appears, the issue was between Jenzabar and it is hosted provider (Jenzabar Host Managed Services). The issue was resolved. All users should be able to access the Student Information System.