Resolved: Service Alert: Microsoft reporting degraded email performance with the native iOS mail app

Incident

Description

We are aware of issues regarding accessing email via the native mail app on iOS devices.  Microsoft is working to resolve the issue as quickly as possible.  

Last Updated: Wednesday, April 2, 2025 - 8:27am
Alert Start: 
Mar 5, 2025 (12:09pm)
Alert End: 
Mar 5, 2025 (9:25pm)

How Will This Affect You?

Users may be able to click "continue" when prompted and navigate back to re-entering their password to attempt to resolve the impact. If users aren't prompted but are still experiencing impact, please follow the steps in the following link: https://support.microsoft.com/en-us/office/reconnecting-your-microsoft-365-account-to-apple-mail-83df246e-34d2-4dbb-8e37-23a90c13e16e

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