For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

Alerts

Maintenance Window: May 20, 2025 (8:33am) - May 20, 2025 (9:26am)
Last Updated: Tuesday, May 20, 2025 - 1:28pm
Affected Service: Epic (EMR)
Maintenance Window: May 19, 2025 (8:58am) - May 21, 2025 (9:00am)
Last Updated: Monday, July 7, 2025 - 9:51am
Affected Service: Web Hosting
Maintenance Window: May 19, 2025 (1:05pm) - May 21, 2025 (5:19pm)
Last Updated: Friday, June 6, 2025 - 5:22am
Affected Service: Epic (EMR)
Maintenance Window: May 17, 2025 (9:54am) - May 19, 2025 (9:00am)
Last Updated: Monday, July 7, 2025 - 9:49am
Affected Service: Epic (EMR)
Maintenance Window: May 14, 2025 (7:47am) - May 14, 2025 (10:21am)
Last Updated: Friday, June 6, 2025 - 4:10am
Affected Service: High Risk Data Attestation
Maintenance Window: May 14, 2025 (6:36am) - May 14, 2025 (10:00am)
Last Updated: Wednesday, May 14, 2025 - 10:02am
Affected Service: Wireless
Maintenance Window: May 11, 2025 (9:55am) - May 11, 2025 (12:55pm)
Last Updated: Monday, July 7, 2025 - 9:51am
Affected Service: Wireless
Maintenance Window: May 10, 2025 (10:16am) - May 10, 2025 (11:36am)
Last Updated: Saturday, May 10, 2025 - 12:18pm
Maintenance Window: May 6, 2025 (7:57am) - May 6, 2025 (4:20pm)
Last Updated: Tuesday, May 6, 2025 - 6:19pm
Affected Service: Wired Connectivity
Maintenance Window: May 5, 2025 (1:42pm) - May 5, 2025 (1:58pm)
Last Updated: Monday, May 5, 2025 - 1:58pm

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment