Who do I need to contact if I need to return the product I ordered?

Please contact csg@med.cornell.edu so our Procurement team can contact the vendor for a Return Merchandize Authorization (RMA). The RMA takes a few days and will be sent to our Procurement Specialist, who will forward it to you with the electronic return label.

Please note that no exchanges are allowed with our vendors. A new purchase order will be required if another product order is needed. The fund account will be credited once the vendor receives the returned item.