Information Technologies & Services

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Frequently Asked Questions

Q: What is the cost for website hosting?

A: Hosting varies by site traffic and starts as low as $360/yr. See the Web Hosting service for more information.

Q: Can I use my domain name that I purchased?

A: Fully qualified domain names can be used, but with two conditions:

  • With limited exceptions, the canonical/primary domain name for your website must be an institutional domain name, of the format or
  • The fully qualified domain name must be transferred to ITS for technical management

See 11.16 Domain Name Policy for more information.

Q: Are there other content management systems that we can build our website on?

A: Drupal has been selected as the content management platform for WCMC.

Q: If I build my website myself using a website builder, will ITS support it?

A: No. Websites doing official college business must be built following the official college website standards.

Q: Will the website be optimized for phones and tablets?

A: Yes. All web sites built using WCMC Drupal are natively responsive, allowing them to dynamically redisplay for the appropriate device size.

Q: How long is a normal website project?

A: Typical website projects take 4-6 months following project kickoff.

Q: What support is offered for the website following launch?

A: We offer a wide range of day-to-day business services to help maintain, optimize, and tune your website as part of your business plan. See the Web Maintenance service for more information.

Q: We have a design ready, can someone there build it for us?

A: Websites built for official college business must adhere to design standards as defined by Web Communications and External Affairs. Please contact Web Communications for further details.

Q: What if my website shares branding with NYP?

A: Joint initiatives and units that are housed administratively within the College can have websites developed by ITS. Joint initiatives and units that are housed administratively within the Hospital should contact NYP Marketing for web site projects.

Need Help?

(212) 746-4878
Open: 7am-7pm
WCM Library Commons
1300 York Avenue
New York, NY
M-F 9am-6pm
Sat. 10am-6pm
Sun. 12pm-8pm

575 Lexington
3rd Floor
New York, NY
M-F 9am-5pm

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