Frequently Asked Questions

Can I download Microsoft Office for Macs?

Yes, Officecan be downloaded on an ITS-tagged machine via the WCM App Store: 



Should I use the O365 or desktop version of Microsoft Visio?

Use Visio for O365 if you:

  • Want to create a simple diagram (Mind Mapping, Process Flow, Organization Chart)
  • Want to easily save and share my diagrams with my team(s)
  • Don’t need the various specific icon set (Basic Shape Objects are good enough)


Request/keep the paid desktop version of Visio if you:

  • Need the full library of objects, icons, and graphics.
  • Need to work offline.
  • Need to connect Visio to a data source (Excel, SharePoint Lists, SQL)

For a complete comparison, please see KB0017334.

For a detailed description on how to access Visio for Teams, please see KB0017339.


IT Glossary

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