Frequently Asked Questions

How do I request a new REDCap Project?

You can create a new project directly in REDCap via the + New Project tab. You will be able to access the new project immediately after answering a few short questions. Within 24 hours after creating a new project, you will receive an email from redcap@med.cornell.edu with a link to a survey asking for more detailed project information. You will have up to six weeks to complete this survey.

Are there fees associated with using REDCap?

REDCap is available free of charge for research studies, but services such as SUPER REDCap and other projects with sophisticated needs may require financial support from Investigators.

Where can I learn how to use REDCap? How I request training for REDCap?

You can register for a REDCap User Training Workshop on the home page of REDCap after you have logged in. There are training workshops for beginner and advanced users.  For WCM users,  you can request individual training from the REDCap Additional Services Request form. 

How do I cite REDCap in my publications?

For studies that use REDCap for data collection, the publication will need to cite the Clinical and Translational Science Center (CTSC) grant. “This work was supported by grant number UL1 TR 002384 from the National Center for Advancing Translational Sciences (NCATS) of the National Institutes of Health (NIH).”

What is development mode in REDCap? What is Production mode?

All projects begin in Development status. The main difference is that in Production mode, if changes affect your data, it will need administrator approval, otherwise the system will automatically approve the change. This ensures that users do not change fields that might potentially change data analysis. If you have tested your project and are ready to collect data for your study, you should move the project to production.

How do I add new users to my REDCap project?

In the left-hand menu, under applications, select “User Rights.” You will be able to add new users with their CWID. For CTSC partners, you can request access from redcap@med.cornell.edu. On this same page, you can add, edit, or delete user roles. User roles have preset user rights for the project you are working in.

What are my options for user permissions in REDCap?

The creator of the project will modify and edit the user permissions by using the ‘User Rights’ section in the left-hand menu. User permissions can be set at the individual or group level. User roles can be created for the group level and are useful when you have several users with the same privileges. Roles categorize users within a project and can be modified to have specific privileges.

How do I log into REDCap?

For Weill Cornell Medicine associates, log into REDCap using your CWID credentials. For all others requesting access, sponsorship must be provided to receive an account, please email redcap@med.cornell.edu. If you are not logged into a WCM network or the VPN, you will need to complete the Google Authentication step, or you can send a security code to your email.

How do I reset my password in REDCap?

A. For non-WCM/NYP users: On the login screen, select ‘Forgot your password?’ This will prompt you to the REDCap Password Recovery page. If it is an authentic REDCap account, an email containing a link for resetting your password will be sent to the primary email address associated with your REDCap account, after which you will then be able to log in to your account.

B. For WCM/NYP users: Your login is authenticated using your CWID. If you need to reset your password, you will need to change your CWID password through your institution’s identity management system. 

Are REDCap survey responses collected anonymously?

While REDCap is technically capable of anonymous data collection, the accurate configuration of the REDCap project will depend on your requirements and how the project was started. Please contact redcap@med.cornell.edu for a consultation about collecting anonymous responses.

What approvals are required for my REDCap research projects?

If the project utilizing REDCap involves human subjects research, it must have IRB approval before moving to production status and collecting data. If the project utilizing REDCap involves animals, it must have IACUC approval before moving to production status and collecting data.

Can REDCap connect to other sources of record?

Offered as a premium service, SUPER REDCap enables pre-population of case report forms with data from electronic health record (EHR) and research systems. SUPER REDCap provides an adjudication process whereby users can approve all incoming data from a source system, such as Epic. For further information, please contact redcap@med.cornell.edu.

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