Frequently Asked Questions

Which institutions use eduroam?

eduroam is available at hundreds of educational institutions in the U.S. and thousands more around the globe. To find out which institutions use eduroam, please click the links below: 
U.S. eduroam locations
International eduroam locations

What is eduroam?

eduroam (education roaming) is an authenticated wireless network which allows users from participating institutions to access the Internet from any eduroam-enabled institution.

Who can use eduroam?

While on the WCMC campus: 
At this time, if you work for or attend Weill Cornell, you will not need to use the eduroam wireless network while on campus. You should be using the WMC Secure wireless network to have seamless access to all WCMC resources.

If you are a WCMC visitor, you can log into eduroam provided you are part of a partner institution.

While off campus:
If you work for or attend Weill Cornell and are visiting a partner institution that uses eduroam, you can use your WCMC credentials to log into their eduroam wireless network.

What will I be able to access when logged in to eduroam at Weill Cornell?

• Access to a secure wireless network dedicated to eduroam participants
• Unrestricted Internet access which allows use of email and VPN clients
• Managed access with your home institution username and password 

Does eduroam require a usage fee?

eduroam is free at all partner institutions worldwide. The providers of eduroam hotspots make the service available to benefit all members of the research and education community.

Is eduroam safe to use?

eduroam uses the security and authentication standards of each institution, so you will be accessing wireless service that typically exceeds commercial hotspots. Be aware that when using the general Internet at an eduroam hotspot, the local site security measures at that hotspot will apply to you as well. For example, the firewall settings at the visited place may be different from those you are used to at home, and as a guest you may have access to fewer services on the Internet than you have at home.

Does eduroam work on different platforms?

eduroam works on Windows, Linux, and Mac operating systems.

How do I log in to eduroam?

Connecting to the eduroam wireless is just like connecting to any wireless network on your device. You will use your WCM email address and password to connect if Weill Cornell is your home institution. 

Where can I find support on using eduroam?

If Weill Cornell is your home institution, you can contact the ITS Service Desk.

If you are from a partner institution, you should contact your home institution's IT help desk.

How do I access the Apollo wireless network?

  1. Go to This site is only accessible from on campus on either WCMC or WCMCGuest wireless, or remotely while connected to AnyConnect VPN.
  2. Log in with your WCM credentials
  3. Register the devices you’d like to add to the network. For further instructions on how to register you device read this Knowledge Article: How To: Self-Register IOT devices in dorms in connect to Apollo SSID

Where can I access the Apollo wireless network?

You can access the Apollo wireless network at the following locations:

  • Olin Hall – Residential floors 5 – 10
  • Lasdon Hall – Residential floors 6 – 13
  • Belfer Research Building
  • 1300 York Main campus
  • 570 Lexington Ave – Student Midtown Center

What internet resources can I access on the Apollo wireless network?

The resources available to you on Apollo are similar to what you’d get on a guest network at a coffee shop. Most internet sites will be accessible, as well as, but WCM resources, like fileshare, will not. For those, you’ll need a device that can access the WCM network.

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